{"id":10630,"date":"2022-11-05T09:33:09","date_gmt":"2022-11-05T16:33:09","guid":{"rendered":"https:\/\/elpapelerito.com.mx\/?p=10630"},"modified":"2022-11-05T09:33:18","modified_gmt":"2022-11-05T16:33:18","slug":"que-pasa-si-no-me-respetan-una-promocion","status":"publish","type":"post","link":"https:\/\/elpapelerito.com.mx\/?p=10630","title":{"rendered":"\u00bfQu\u00e9 pasa si no me respetan una promoci\u00f3n?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">De cara a la temporada de ofertas de fin de a\u00f1o, los consumidores aprovechan para adquirir art\u00edculos a un precio m\u00e1s accesible o con una forma de pago que sea m\u00e1s conveniente para ellos, como los meses sin intereses. Sin embargo, puede sucintarse que las tiendas cometan errores al momento de exhibir precios o que simplemente\u00a0<strong>no respeten alguna promoci\u00f3n<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bajo un supuesto de que el precio indicado en el anaquel no coincida con el cobro en cajas,&nbsp;<strong>en primera instancia los consumidores deben exigir a la tienda que se respete el precio exhibido<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">El art\u00edculo 7 de la\u00a0<strong>Ley Federal de Protecci\u00f3n al Consumidor<\/strong>\u00a0(LFPC) establece que \u201ctodo proveedor est\u00e1 obligado a informar y respetar los precios, tarifas, garant\u00edas, cantidades, calidades, medidas, intereses, cargos, t\u00e9rminos, plazos, fechas, modalidades, reservaciones, y dem\u00e1s condiciones conforme a las cuales se hubiera ofrecido, obligado o convenido con el consumidor la entrega del bien o prestaci\u00f3n del servicio\u201d.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"656\" src=\"https:\/\/elpapelerito.com.mx\/wp-content\/uploads\/2022\/11\/descarga-29-1024x656.webp\" alt=\"\" class=\"wp-image-10626\" srcset=\"https:\/\/elpapelerito.com.mx\/wp-content\/uploads\/2022\/11\/descarga-29-1024x656.webp 1024w, https:\/\/elpapelerito.com.mx\/wp-content\/uploads\/2022\/11\/descarga-29-300x192.webp 300w, https:\/\/elpapelerito.com.mx\/wp-content\/uploads\/2022\/11\/descarga-29-768x492.webp 768w, https:\/\/elpapelerito.com.mx\/wp-content\/uploads\/2022\/11\/descarga-29-1536x984.webp 1536w, https:\/\/elpapelerito.com.mx\/wp-content\/uploads\/2022\/11\/descarga-29-2048x1312.webp 2048w, https:\/\/elpapelerito.com.mx\/wp-content\/uploads\/2022\/11\/descarga-29-750x480.webp 750w, https:\/\/elpapelerito.com.mx\/wp-content\/uploads\/2022\/11\/descarga-29-1140x730.webp 1140w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">En caso de que exista alguna inconsistencia con alguna oferta, la Profeco recomienda lo siguiente:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1) Exigir que el precio exhibido en el verificador sea el mismo que el que te cobran en caja; el cobro de un precio superior constituye una infracci\u00f3n a la LFPC. Si esto ocurre, reclama.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2) Si en las cenefas observas m\u00e1s de un precio para un mismo producto, utiliza el verificador del establecimiento para corroborar el precio verdadero.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3) Si te encuentras con productos en los que no se especifique el precio, inf\u00f3rmaselo al gerente o al responsable del departamento donde se localiza el producto para que den alternativas de soluci\u00f3n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4) Cuando se trate de alguna promoci\u00f3n u oferta de alg\u00fan producto, es importante que revises la vigencia para que no te lleves sorpresas al momento de pagar en caja.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5) Revisa la nota de compra y en caso de detectar alguna inconsistencia de precios acude con personal del departamento de servicios de atenci\u00f3n al cliente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La Profeco tambi\u00e9n recomienda recopilar testigos que respalden al consumidor, como fotograf\u00edas de la oferta, verificadores de precio, y todo lo que sirva para documentar lo ocurrido.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"479\" src=\"https:\/\/elpapelerito.com.mx\/wp-content\/uploads\/2022\/11\/BUEN-FIN-1.jpg\" alt=\"\" class=\"wp-image-10628\" srcset=\"https:\/\/elpapelerito.com.mx\/wp-content\/uploads\/2022\/11\/BUEN-FIN-1.jpg 768w, https:\/\/elpapelerito.com.mx\/wp-content\/uploads\/2022\/11\/BUEN-FIN-1-300x187.jpg 300w, https:\/\/elpapelerito.com.mx\/wp-content\/uploads\/2022\/11\/BUEN-FIN-1-750x468.jpg 750w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Denuncia ante Profeco<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Si el problema persiste, puedes presentar una queja o denuncia ante la Profeco por incumplimiento en la prestaci\u00f3n del servicio, seg\u00fan apunta la Br\u00fajula de compra del organismo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Se puede acudir a la delegaci\u00f3n m\u00e1s cercana de Profeco o llamar al 5568 8722 en la Ciudad de M\u00e9xico o al 800 54 68 87 22 de cualquier otro lugar de la rep\u00fablica mexicana.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>De cara a la temporada de ofertas de fin de a\u00f1o, los consumidores aprovechan para adquirir art\u00edculos a un precio m\u00e1s accesible o con una forma de pago que sea m\u00e1s conveniente para ellos, como los meses sin intereses. Sin embargo, puede sucintarse que las tiendas cometan errores al momento de exhibir precios o que [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":10629,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[4],"tags":[],"class_list":["post-10630","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lifecolor"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00bfQu\u00e9 pasa si no me respetan una promoci\u00f3n? - El Papelerito<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elpapelerito.com.mx\/que-pasa-si-no-me-respetan-una-promocion\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00bfQu\u00e9 pasa si no me respetan una promoci\u00f3n? - El Papelerito\" \/>\n<meta property=\"og:description\" content=\"De cara a la temporada de ofertas de fin de a\u00f1o, los consumidores aprovechan para adquirir art\u00edculos a un precio m\u00e1s accesible o con una forma de pago que sea m\u00e1s conveniente para ellos, como los meses sin intereses. 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